Outpatient Treatment Program

Sunrise

Outpatient Treatment are those services that include but are not limited to individual, group, and family counseling and education on wellness, recovery and resiliency. The services may address a variety of needs including but not limited to situational stressors, family relations, interpersonal relationships, mental health issues, psychiatric illnesses and substance use disorders.

  • WGCAS directly provides counseling services to those referred by the Department of Family & Children’s Services. WGCAS also offers services referred through Troup County’s Juvenile Court, Troup County Family Treatment Court, and services the community through Intensive Family Intervention Services. Our services are never subcontracted to others. Services are provided to all ages including adults, youth, and children.
  • WGCAS currently serves families in various counties including and surrounding Troup County.
    Services can be provided in-home or in the agency office and can be accomplished weekly or as identified to accommodate client situation. Services are provided by referral only.
  • Typical business hours are Monday-Friday from 9 a.m.-5 p.m. However, crisis services are also available. After-hours contact information can be found at the agency’s website at: www.westgeorgiacounseling.com or by calling 706-837-0045.
  • All services provided are paid for by DFCS, the local courts, and Medicaid. There are no fees for clients.
  • Currently, the agency only receives referrals from DFCS, the Troup County Court Systems, and the community specifically through Intensive Family Intervention.
  • Services are provided to those families with children in foster care or those who have open cases with DFCS. WGCAS also services families who are involved with Troup County’s Juvenile Court, enrolled in Family Treatment Court, or those in the community who are eligible for Intensive Family Intervention Services.
  • Service treatment may include focus on dealing with children and some services are set to help parents learn ways to better deal with children’s behavior problems, helping children to learn to deal with their current situation as well as mental health counseling, substance abuse treatment, relapse prevention, anger management, and family counseling.
  • Counselling services are provided by trauma trained therapists.

PHILOSOPHY OF PROGRAM:

The philosophy of our program is that we seek to provide a qualified, understanding person to work with clients and families to provide an improved quality of life. The goal is to see families reunified or to assist families in remaining as one. These goals are achieved with the youth/child’s safety and well-being also being closely considered.  The program uses traditional counseling services to help reach those goals. Examples of some of the services provided are mental health counseling, substance abuse treatment, relapse prevention, parenting, domestic violence counseling, anger management, couples and family counseling. We encourage support from family members or others in the community, as appropriate, in working toward achieving individualized goals. Our Outpatient Treatment program works jointly with clients to maximize their functioning and manage the symptoms of their current situation.

 

PROGRAM GOALS:

The primary goal of Outpatient Treatment is to assist consumers in developing the skills to effectively manage current circumstances while concurrently developing the tools to minimize the opportunity for similar future occurrences. Every year the agency establishes goals for this program that address our efficiency and effectiveness in achieving ends that are important to clients. Among these goals are maintenance of family unity and seeing clients quickly after we receive a referral from DFACS. We have a goal of seeing a referred client within 12 days of the referral. We also have a goal to ensure that at least 50 percent of clients served will be reunified as families by the time the case closes.

 

SERVICE/TREATMENT MODALITIES TO ACHIEVE PROGRAM OBJECTIVES:

All outpatient treatment services are provided by qualified and credentialed staff. WGCAS ensures that all therapists working for the agency have training in Trauma-Focused Cognitive Behavioral Therapy.  The program does not insist on the professional using specific treatment modalities outside of TF-CBT. However the agency provides supportive information on models of treatment. Staff who provide services are licensed and qualified under state of Georgia criteria to provide treatment.  In addition, the administrative staff at WGCAS closely considers each case, reviews the initial service needs sent by the case manager, and assigns staff based upon the therapeutic specialization of each therapist.  Some of the treatment modalities used at WGCAS are the Trauma-Focused Cognitive Behavioral Therapy, Cognitive Behavioral Therapy, and Matrix Model for substance abuse, and the Brain Change for domestic violence.

 

Outpatient Treatment provides the following services in order to assess the therapeutic needs of a client:
  • Diagnostic Assessments whereby an interpretive summary is developed that integrates information from the client and others as to problems, needs, expectation/preferences, strengths/supports, and information about abilities;
  • Family education/counseling is given to promote or enhance supportive interaction between the client  and family members;
All services are documented in the client’s chart to ensure that each consumer understands their treatment, how their service will be provided to them and how each consumer responds individually.
The agency’s typical business hours are Monday-Friday from 9 am-5 pm.  However, we are also available for crisis issues. After hours contact Information can be found at the agency’s website at: www.westgeorgiacounseling.com or by calling 706-837-0045.

 

MECHANISMS TO ADDRESS THE NEEDS OF SPECIAL POPULATIONS:

Program services are provided in community settings where resources can be used to address the needs of special populations. The agency is operated at a barrier free location and arrangements for other special needs are available for the persons served as required. The agency has a reputation of being able to provide services in locations outside the office to include services at a client home or DFACS office. The program provides training for staff to assure that it is co-occurring capable and equipped to adjust or make referrals for individuals needing concurrent services. All consumers admitted for services are screened for co-occurring disabilities. Services to consumers with co-occurring medical, psychiatric, addiction or developmental disabilities will be individualized according to consumer needs and preferences and will be coordinated with program components or external services relevant to the co-occurring disability. The agency does not discriminate against consumers who maybe children or adolescents, aging or older adults, pregnant women, those with HIV/AIDS or DUI or substance abuse offenders.

 

ASSURANCE THAT ADEQUATE RESOURCES ARE AVAILABLE TO DELIVER PROGRAM SERVICES:
All services provided are paid for by DFCS. There are no fees for consumers admitted to the program. Funding for those programs are provided by the Georgia Department of Human Services. The agency monitors itself on an on-going basis to ensure that adequate facilities, space, materials, and staffing are available to provide the proper amount of care for the proper length of time based on the needs of the client. Outpatient Services are provided under supervision of a licensed professional counselor who serves in the role of clinical supervisor. The agency always provides services directly and are not referred out to others or subcontracted out for another agency to operate.

 

PROGRAM ENTRY/TRANSITION/EXIT CRITERIA:

Entry Criteria:
To be part of the program a person must have children that are in foster care or have open cases with DFCS. Program requirements would also include being referred through Troup County Juvenile Court or Troup County’s Family Treatment Court.  If eligible, Intensive Family Intervention is a service provided, but one in which has specific requirements for entry and eligibility.
Transition Criteria:
Transition planning occurs within the first 30 days of service or when a client is no longer needing our services or it has been identified that they are in need of a different or other supportive service. Transitions are completed with the input of the client in order to assure that proper treatment planning occurs.
Discharge Criteria:
Discharge criteria for services include, but are not limited to, the following:
  • Consumer no longer meets admission criteria.
  • Goals of consumer’s individualized plan have been substantially met.
  • Consumer/family requests discharge from the program (and is not imminently dangerous).
  • Transfer to another service/level of care is warranted by change in consumer’s condition.
  • The consumer requires services not available in this level of care.
  • Adequate continuing care plan is established.

CREDENTIALS OF STAFF THAT PROVE SERVICES/TREATMENT

Professional Counseling Staff: these are licensed professionals and are also independent contractors for the agency. They are eligible to perform counseling duties and to provide assessments for others such as domestic violence, substance abuse, trauma and parenting assessments. The minimum credentials for a staff person to conduct outpatient services is at minimum a master’s degree in the area of social work or mental health and a provisional license or full licensure. Contractual agreements require a person have at minimum 1 year of experience in the social work/mental health field.

 

The Clinical Supervisor: the clinical supervisor is the one staff member who is licensed and is responsible for the overseeing of the clinical services provided by the agency. This staff person provides clinical supervision to direct service staff on an on-going basis and is part of the agency’s Quality Improvement team.

 

Administrative support staff: this is one full-time employee who is responsible for clerical support of the CEO and others as directed.

 

Parent Aid staff: these staff members have a minimum of a bachelor’s degree in the social work/human services field.  Many of WGCAS staff have master’s degrees as well.  We use a standard, evidenced based parenting curriculum in which training is completed in house

 

Corporate Compliance Officer: this master’s level person assures conformance with CARF standards, HIPAA regulations, and quality record reviews and completes assessments under the supervision of licensed personnel.

 

Leadership for the organization is comprised of an owner who is the sole proprietor of the organization. The owner of the agency is the Chief Executive Officer and is ultimately responsible for all activities and management of the organization.
Revised August 01, 2018